Shipping policy

📦 Shipping Policy

Last Updated: 01/12/2026

1. Processing Time
All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout.

* Domestic Shipping: Estimated delivery time: 3-5business days.

3. Free Shipping
We offer free shipping on orders over $50.

4. Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 1 hour for tracking information to become available.

5. Delays & Issues
We are not responsible for delays caused by carriers, customs, or incorrect shipping addresses provided by the customer. If your order is delayed or lost, please contact us at Pinapple.enterprise@gmail.com

7. Contact Us
If you have any questions about our shipping policy, please contact us at:
📧 Pinapple.enterprise@gmail.com